Shipping Policy

Last Updated: August 31, 2026

At Confidour.com, every order is carefully checked and packed before dispatch to ensure your fragrance reaches you safely.

Processing & Delivery

• Orders are usually processed and dispatched within 4–7 business days.

• Orders are processed Monday to Friday, excluding public holidays.

• Delivery time may vary depending on your location and courier service.

• Delivery delays may occur due to weather, holidays, courier issues, or incorrect address details.

Order Confirmation

For Cash on Delivery (COD) orders, we may contact you through phone or WhatsApp to confirm your order before dispatch.

For Bank Transfer orders, your payment must be verified before the order is dispatched.

Delivery Address

Please provide a complete and accurate delivery address and phone number. Confidour is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Failed Delivery

If a parcel is refused, the customer is unavailable, or the courier cannot complete delivery, the parcel may be returned to us. Additional shipping charges may apply for re-dispatch.

Damaged Orders

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos or videos of the package and product.

For returns or refunds, please refer to our Return & Refund Policy.

Contact Us

Website: Confidour.com
Email: Confidour@gmail.com
WhatsApp: 0306 3468388